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How can I provide feedback, if I came across incomplete product information?

If you notice incorrect or incomplete product information on our site, here’s how you can let us know:

 

Please contact Customer Service by filling out the Give Us Your Feedback form, at the bottom of the Contact Us page. Please include the following information in your message:

 

  • Identifying Product Information of the item.
  • Full details of the change requested.
  • The name and e-mail address of someone we can contact with questions.

What is Continental Farms commitment to Fixed Orders and Pre-bookings during Peak Holiday times?

Continental Farms is completely committed to those customers who have entrusted us with their Fixed Orders and Pre-booked Holiday Orders. We will never sell anything on the open market until first filling your fixed orders, then your fixed order doubles, and then your pre-bookings. We are proud to consistently fill our Fixed Order and Pre-book Holiday Order commitments with exceptional flowers and a dedication to customer service that is unmatched in the floral industry.

Does Continental Farms have a fixed order program?

Yes. Please take some time to review this year’s Fixed Order Program and the many fine products we offer on Fixed Order at competitive prices. We also offer custom/special pack Fixed Orders. Your dedicated sales representative is available to answer any questions you have about the program, or the products we carry. If you do not have a copy of our current fixed order book, please contact your sales representative immediately to obtain one. We are proud to consistently fill our Fixed Order commitments with exceptional flowers and a dedication to customer service that is unmatched in the floral industry.

Which farms supply your flowers? Where do the flowers come from?

Our farms are independently certified by 3rd party agencies such as Veriflora and The Rainforest Alliance, as being sustainable and eco-friendly. Our direct relationships with reputable farms allows us to eliminate waste in the supply chain. More importantly, our partner farms provide services like living wages, childcare, healthcare, and adult education for their workers. Here’s a breakdown of origin – by Country:

Colombian Farms:

  • icon-avalon
    Avalon
  • icon-cello
    Cello
  • icon-crystal
    Crystal
  • icon-harvest
    Harvest
  • icon-evergreen
    Marquesa
  • icon-paradise
    Paradise
  • icon-river-ridge
    River Ridge
  • icon-riviera
    Riviera

Costa Rican Farms:

  • icon-paradise
    Paradise

Ecuadorian Farms:

  • icon-colonial
    Colonial
  • icon-evergreen
    Evergreen
  • icon-cello
    Paradise Platinum

Peruvian Farms:

  • icon-harvest
    Harvest

How do I research flowers online?

To browse by a specific class, or category, select from the drop-down menu under Our Flowers or visit our Flower Gallery.

If you’re looking for a specific item, you can also enter a few words into the search box in the upper right corner, (top navigation area) and we’ll show you all the matching results. To better your results, try restricting your search to a particular type of product category using the drop-down menus and left column filters.

I submitted an application, but I have not heard back. What should I do?

Our recruiters do their best to get back to all applicants, as each is very important to us. If your
profile corresponds to our requirements, a member of our team will contact you soon. Should it not meet the basic qualifications, your application will be kept on file for one year and may be considered for appropriate opportunities should they become available.